We have had numerous customers over and over again which push for an IT solution, however, did not know the basics of the processes, the change management aspects. What are some of the signs you know you are in trouble in doing an IT Solution:
a. No business sponsorship and/or Steering Committee
b. No business process owners
c. Strictly driven by IT
d. No change management processes - to help get the people
trained and bought into the new process/tools. People must
e. Any staff operational efficiency being reviewed?
a. No framewroks being used to get to a common language
b. Reliance on Tool to provide base processes
c. No Standard Operating processes nor engagement with clients
d. No SOX and/or Audit processes defined
e. No Go To Market Approachese defined as strategy
3. Project Objectives:
a. No project objectives understood or communicated
b. No buy in from business as to ROI and What is in it for me,
c. No strategy communicated
d. Project driven from IT perspective only
e. Are pobjectives metric and baselines established to the bottom
line B/S or P/L
f. Are the metrics evaluated after go-live to determine success
a. Is the Technology seen as the life saver of the company?
b. Is technology seen as an enabler only or the silver bullet?
c. Has a good As Is and To Be been developed prior to the
technology being bought?
d. Has the technology or tool been already bought and seen as
hurry up and get it in mentality?
Have you had any similar stories, we would love to share our approach to help future clients.